Subscription
Everything you need to know about the My Organic Formula subscription service — from setting up and managing your subscription to skipping orders and saving on every delivery.
How do I cancel my subscription?
You can cancel at any time, with no fee. Here is how — and what to consider first.
Can I use a discount code on top of my subscription discount?
As a subscriber you receive two discounts automatically. Here is how discount codes work alongside them.
How do I update my address or payment details?
Moved house, or got a new card? Here is how to update your subscription details so your next delivery arrives without a hitch.
How do I skip or pause an order?
Both let you take a break without cancelling — the difference is what happens next. Here is how skipping and pausing work.
How do I switch to the next formula stage?
Your baby is growing and ready for the next stage. Here is how to update your subscription so the right formula arrives automatically.
How do I change my delivery frequency, quantity or products?
Your baby's needs change. Your subscription can change with them. Here is how to adjust what you receive and how often.
How do I set up a subscription?
You can start a subscription directly from any product page — no separate sign up, no commitment. Here is how.
What is Subscribe & Save and how does it work?
Never run out of formula again. Learn how Subscribe & Save works, how much you save, and how to manage your deliveries.