Subscription FAQs

How you can manage my subscriptions on

Hi, If you read this, you are probably one of our subscribers or you want to know how a subscription would work for you. In this article, I show you in detail how our subscription module works and how you can manage every detail of your subscription.



What are the advantages of our subscription model?

  • We know for a mother every second is valuable! By setting up a subscription you don’t have to think about worry anymore if you have enough formula, diapers or other products you need anyway.
  • If you use our subscription model you save 5% on every order. This saves our customers on average $200 a year!
  • As a subscription customer, you will receive special offers and discounts!




How can I set up a subscription?

Setting up a subscription is very easy – this is exactly how it works:


Search for the product you want to order and simply click on the product. In this example, I picked one of our best selling products „Hipp Combiotic UK Stage 1“.


After clicking on the product, you will see the product overview page looking like this.


  1. Pick if you want to order a single pack, 4 pack, 7 pack, or 12 pack 
  2. Choose the quantity
  3. To subscribe use the „Subscribe & Save 5%“ -option and set your delivery frequency. Don’t worry you can change all these settings every time on in your subscription management interface.
  4. Press on the add to cart button.


After clicking on the „Add to Cart“ Button your subscription product will show up on your card and you can see the shipping interval in the products description (in this case „Every 1 Week") Now simply click on the „Check Out“ button and follow all the steps and your subscription will be activated.

There is nothing else you need to do to activate your subscription!

You can add as many products to your subscriptions as you want and you can have different shipping intervals. And always keep in mind you can change everything yourself all the time in your subsections interface (more about the interface you find further down in this article).



How can I manage my subscriptions?

#1 To be able to manage your subscription you can simply login to your account if you already created one. Just go to:

And login using your e-mail address and your password.

If you haven't created an account yet don’t worry - just create one by using the SAME E-MAIL ADDRESS as you used to order your subscription, our system will then automatically display all your orders and subscriptions connected to this e-mail address!



How can I modify or change my subscriptions?

Our new software and interface make it very easy for you to do all the changes you want to make in no time!


#2 After login in you will see your account overview page.



#3 To manage your subscriptions click on „Manage Subscriptions“ located in the Account Details box.



#4 After clicking on the „Manage Subscription“ Button you will find this interface.


#5 Click on the „Manage“ link on the right side and a Menu will open


This menu will allow you to manage every detail.


View / Update Card
This will allow you to view and update your credit card details


Update Addresses

This will allow you to update your Shipping Addresses


Update Shipping Method
This will allow you to update and change your shipping method


Change Upcoming Order Date

This will allow you to change upcoming orders


Upcoming Orders

This will allow you to see and skip upcoming orders



This will show you all transactions from thepast


Product QTY

This will allow you to change your product quantity


Manage Discounts
This will allow you to add or manage your discounts


Swap Products

This allows you to easily swap products – for example, if you want to move to the next state you can simply use our swap products function.


Add Product to Subscription

This will allow you to add as many products as you wish to your subscription.


Cancel Order

Will allow you to cancel your order



We are here for you!

If you have any other questions or need help, remember we can also do all changes for you!

Please write us an Email



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